Case Study: Transaction Security for a Non-Digital Organization

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In an increasingly digital age, both attacks and security are also increasingly digital. However, what about institutions that cannot digitize their transactions? They are still incredibly susceptible to fraud, meaning security providers must adapt their digital products to meet the needs of non-digital organizations.

Organizations that continue to perform manual transactions face some of the greatest security challenges – when humans are in charge of ensuring transactions are legitimate, a world of opportunities opens up for fraudsters. As we have talked about many times in previous posts, people are the weakest link in the fraud chain.

The main challenge we face when creating a security plan for non-digital companies is that they generally do not have web or mobile applications – which means no way to integrate their technology with DetectID, our authentication solution. The first step to remedying this is to create a simple, user-friendly web page that serves as a link between internal operators and the authentication platform. Using a unique client identifier, the internal operators can input client information when they want to perform a transaction, and the website communicates that data to secure DetectID servers. The clients then receive a push notification on their cell phone, and from there can either approve or deny the transaction.

The next step is to create a co-branded mobile application for the company to use as another basis for authentication. The benefits of this app are two-fold – first, if an organization does not have the resources to create such an application themselves, they are able to acquire a mobile application in an efficient way. Second, their clients are able to enjoy not only increased security, but also a greatly enhanced user experience when performing transactions.

These simple fixes can transform a non-digitized company’s security protocol from personal, human-based security screening to advanced web and application-based push notifications, all in a span of a few weeks. In a case where creating a full-on digital presence is not an option, we are able to create an effective solution.

Organizations that are unable to fully digitize, for whatever reason, must still implement digital security plans and strong authentication controls. As attacks become increasingly sophisticated, and criminals continue to use social engineering to trick their way into making a profit, all organizations must have strong authentication protocols in place.

 

To learn more about strong authentication for any organization, take a look at DetectID.

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